Recent Posts

House Fire Turns to Abatement Services

6/22/2018 (Permalink)

Fire Damage House Fire Turns to Abatement Services Fire devastates local home.

A local home had a devastating fire that seared the inside and some of the structure, rendering almost every surface in the home black with soot. Upon removal of all contents of the home, we also boarded up the house, including the burned down structural portions which left the house exposed. Boarding up a home or building after a fire is essential to keep thieves out, knowing their possessions are still in the home. 

Because the homeowner wants her belongings (contents) salvaged, we proceed to document and clean every item. 

Once we got to the remediation portion, after tearing out all appliances, furniture and personal contents, we tested the structure for asbestos because of the old age of the home. Testing revealed the home to be positive for asbestos and we had to begin abatement. 

Instead of us just demolishing the affected drywall, ceilings, and flooring, we did abatement to all walls down to the studs. All flooring was removed as well, leaving the home barren to the basic structure.

Thankfully, because we were able to find the asbestos before disturbing the walls, we were able to prevent exposure to the hazardous asbestos mineral. This way, when the home is rebuilt, it will be structurally healthier for living.

From a basic fire restoration call, we were able to find an additional harmful source that could've affected long term health.

Here at SERVPRO of E. El Dorado County/W. Lake Tahoe, we perform services from the remediation to the reconstruction, in addition to lead or asbestos abatement. 

Fire Sprinkler Gone Wrong

6/4/2018 (Permalink)

Water Damage Fire Sprinkler Gone Wrong In this picture you can see the damage the water pressure did to the ceiling and insulation.

In this particular project, we performed emergency water mitigation services for a commercial tenant who had a big, wet problem.

One morning an unsuspecting employee of a glass store was opening up the shop, where a large commercial roll up door was being opened to the building suite. Upon rolling open the door, one of the track wheels for the door broke off and the door came off of its track. The door knocked into a fire sprinkler and knocked the head right off which created a direct and powerful spout spray. The force of the water pressure was great and caused a lot of water damage to both that tenant's suite, and the neighboring tenant's suite. 

As soon as we received the call for the water loss, our owner Rose headed out to the scene. She assured the client our process and readiness and got the okay to begin the emergency water mitigation. 

We were able to quickly manipulate the contents in order to remove the affected insulation from the ceiling and walls as well as the water from concrete and carpet flooring. After drying the area and cleaning all contents that were salvageable, the client was pleasantly surprised to have her commercial suite back to a functioning state. 

Secondary Damage is Avoidable

4/26/2018 (Permalink)

Water Damage Secondary Damage is Avoidable Secondary damage occurred because the homeowner did not take care of the leaking water when it started.

Imagine you have a water leak in an area that you don't initially notice. You probably figure that this problem has already been settling in for a while, and won’t get any worse than it is. While you may not be able to see all of the affected material and area, there may be a lot more going on than you think.

If you see any sign of a water leak or moisture where it shouldn't be, do not hesitate to call us and have us assess the situation. If water leakage or damage goes untreated, usually because one cannot see the affected area themselves, secondary damage can occur and create a much larger problem. If leaking water is left alone in flooring such as wood or carpet, or drywall or ceiling, organic growth can spread much farther and cover a lot more material than originally. If this happens, it can spread and make for much more work in order to correct it.

It is imperative to stop the source of leaking water, remove any affected material and dry everything as soon as possible when dealing with water damage. You don't want to pay for secondary damage!!

With Fire, Comes Water

4/2/2018 (Permalink)

Water Damage With Fire, Comes Water The Marriot Hotel in Rancho Cordova; wet soot.

Often, when a fire breaks out in a commercial building, there's more to worry about than soot and damages from the fire. Once a fire has grown great enough, if there is a sprinkler system set up, they will trigger and hopefully put out the fire. Additionally, the fire department is called out regardless, and either come in with fire suppressant or use of water to relieve the building of fire.

Typically, if the sprinkler system or water from the fire department are in use, there is going to be significant water damage. Whether it be high pressure water from hoses, or excessive water soaking in the floors, walls, ceilings, and items, water damage will more than likely occur.

Because of this situation, there are now 2 sources of damage, and they need to be restored accordingly. The soot from the fire creates soiled material and the water can create unimaginable damage. You don't want to let the water sit and or give it time to soak and seep into areas and deeper material that could severely worsen your damage situation.

The Marriot in Rancho Cordova had a fire on March 26th and we were the responders for damage control. We came in, cleaned the soot and rubble from the fire, extracted the water, and dried out the affected wet areas. The damage was pretty extensive, but no match for our production crew.

Santa Rosa Fires & Our Satisfied Customer

3/19/2018 (Permalink)

Storm Damage Santa Rosa Fires & Our Satisfied Customer One of our tech's cleaning soot off the walls with a SERVPRO chem. sponge.

Back in September of 2017, we at SERVPRO of E. El Dorado County/W. Lake Tahoe were called out to STORM, via SERVPRO corporate. We gathered and geared up to headed out to Santa Rosa to help restore the homes that were left standing, but still affected by the fires. As a company, we were out there for a few months. One particular customer was more than happy with our services and took to our Yelp! page to post about it.

Here are his words:

"Our home in Santa Rosa survived the fires.  As we evacuated we left a window open.  Two weeks later we were allowed back into our house.  Freezers and refrigerator contained spoiled food, smoke permeated the entire house. We cleaned as much as we could, but the task was beyond our ability.  I contacted a neighbor who faced a similar challenge and he gave me Rose's cell number. He had an excellent experience with them cleaning his house after the fire.   She was knowledgeable, prompt and helpful.  She sent Jim to evaluate our property and the general scope of work which would be needed.  Our State Farm adjustor OK'd SERVPRO as they are preferred vendor.  They worked hand in hand to address issues as they came up.  SERVPRO was very conciencious about seeking State Farm's approval before any cleaning was done to make sure the expense was covered. Based on our meeting with Jim we gave him the keys to our house and he fit our cleaning into their busy schedule.  We trusted that they would take care of us, and they did. As an aside, I spoke to Rose about the lingering odor of rotten food in our refrigerator.  She was direct and said it's highly unlikely that the smell will ever go away.  Once it permeates the insulation it is next to impossible to remove.  I was shopping for a new refrigerator based on that expectation.  After the cleaning was done… they removed the odor from our refrigerator.  It was an unexpected surprise. Fire is devastating in many ways.  Being able to let go and have someone take care of your home and return it to you smell free was a blessing.  The entire team from SERVPRO was great.  Thank you!" -Patrick R.

California Legalizing Marijuana

3/13/2018 (Permalink)

Commercial California Legalizing Marijuana Marijuana Grow Operation

Marijuana in California

It is well known that California voted to legalize recreational marijuana in November of 2016. With these huge changes setting in, new opportunities for commercialized marijuana growth are emerging and many look to seize the opening.

Making it happen

On January 1st, 2018 recreational marijuana became legal to California for those 21 years and older. This poses great opportunity for massive production of marijuana growth and sales. Over 100's of businesses have already applied for indoor grow permits with the County of Sacramento. The regulated areas for permitted marijuana growth are restricted to industrial, commercial and agricultural zones. Under the city legal code, these much greater grow operations would permit commercial growth of up to 22,000 square feet of marijuana. It is very apparent that many are trying to jump on this new business juncture.

Problems Brewing

With any size marijuana grow operation, there comes major lighting, irrigation and ventilation equipment needed for efficient production. All of that heavy production equipment can come with electrical and water issues. Marijuana plants require intense lighting for growth, thus have need for numerous, heavy duty, agricultural lamps. These lamps run off of high amounts of electricity which can bring about electrical problems. Whether it be from the heat from the lamps or a short circuit from the electrical lines, a fire could break out and cause serious damage. SERVPRO of E. El Dorado County/W. Lake Tahoe can restore your building or office after a fire, quickly and professionally so you can get back to work per usual.

With irrigation systems set up all around the growth operation, water lines could break, spilling water everywhere. This kind of matter may produce water damage to the walls, floors, and (if above a story level) the ceiling for the below floors. We do extensive work on flooding so water damaged houses and commercial buildings are a piece of cake.

SERVPRO of E. El Dorado County/W. Lake Tahoe has highly trained technicians to come out and handle any water or fire damage created by commercial marijuana grow operations.

Give us a call at 530-494-9194 in any case of water, fire, mold or restoration problems. 

California Drought and the Storms we Need

2/16/2018 (Permalink)

Storm Damage California Drought and the Storms we Need White- None Yellow- Abnormally Dry Tan- Moderate Drought Orange-Severe Drought Red- Extreme Drought Dark Red- Exceptional Drought

California Drought

Contrary to popular, misguided belief, California is still sitting in a major drought. Although much of our lakes and rivers have filled themselves over the past few years of storms, we are not in the clear just yet.

According to http://droughtmonitor.unl.edu/CurrentMap/StateDroughtMonitor.aspx?CA, about 90 percent of California is in a drought as of February 15th of this year. The areas that suffer from a greater drought are the southern Californian areas; particularly the more heavily populated areas that are closer to the ocean.

What most people don't realize is that we generally do not pull water from lakes, rivers, or the ocean. Pulling water from the ocean is a particularly expensive and difficult process to treat the water to a degree for consumption or use. Most of the water we consume or use for agriculture is pulled from a ground water source; thus, leaving the general population to think we are out of a drought because they see lakes and rivers with water in them.

Solutions

To get closer to escaping our drought, Californians need to cut down on water consumption and be more liberal with their water use. In addition to what people can do to help the drought, we need storms. California is over-due for many, many, rainy storms. These storms would help fill our lakes, rivers, and reservoirs, and eventually help restore our ground water source.

Fair Oaks Library Flooding

2/1/2018 (Permalink)

Water Damage Fair Oaks Library Flooding Fair Oaks Library Flood

The ever-popular Fair Oaks Library, located in Fair Oaks had a main toilet pipe line burst open and put up a mess of a flood. More than half of the entire flooring of the library was flooded and affected. Much of the walls had to be removed due to the moisture from the flood running up the walls. If the walls went unattended, the moisture from the water would grow inside the walls and drywall and produce organic growth, creating even more problems.

We received the call from the Sacramento County and responded instantly. The water source had been contained and stopped. We sealed off any areas that did not need attention and set out countless air movers, to dry the affected area as fast as possible. In this case, because of the size of the affected area, the library had to be shut down until we were done. Time was a very sensitive focus. We strapped our technicians up and got them removing of all affected drywall. With great haste, we were able to remove a heavy amount of drywall in just a couple of days. Once we cleaned it all up, we set out our equipment for drying and were able to restore the carpet, rather than remove it. Here at SERVPRO of E. El Dorado County/W. Lake Tahoe, we aim to restore rather than remove or demolish if we ever can. We understand the costliness of replacing things rather than restoring. It is our goal to provide service that best fits your situation with empathy and understanding. We do not aim to add additional work or cost to a project. And in this case, we were able to remove the affected drywall, dry the floors and have the library ready to be put back together within a few days.

The manager of the library and Sacramento County representative were so impressed with our work and time span. They were beyond pleased with us and we were very happy to help them.  

Storm Water Causing Flooding in Crawl Spaces

1/15/2018 (Permalink)

Storm Damage Storm Water Causing Flooding in Crawl Spaces Standing water in a flooded crawl space

As we are in full swing for winter, storm season is upon us. The rains come and they go, but almost always leave behind unwanted damage. The crawl space area underneath your house is a perfect spot for rain water to accumulate and cause some serious damage. Whether water has accumulated underneath a house from storm water or a broken water pipe, the possible damage it can cause is even greater if left unknown. Water can break down the foundation under a house over time, which would, in turn, destroy the support of the house. This kind of damage can be as serious as a house collapsing in on itself, or at least certainly parts of it.

If standing water underneath a house is found and treated, you will save yourself a ton of money, time and resources. It is recommended that you check your crawl spaces underneath your house regularly. If you see standing water in there, call us out and we can remove the water and set out protective materials and antimicrobials.

Give us a call to extract standing water under your house and stay dry this storm season!

Ever Wonder What Happens During a Insurance Claim?

12/21/2017 (Permalink)

It’s important to know what to do after you experience flood damage so that you can get your life back to normal, come back to your property, and receive speedy payment from your flood insurance claim. Here are some important steps to consider to make sure the process is as quick and painless as possible.

After you’ve experienced flood damage, a flood claim has to be filed. You should expect to hear from an insurance adjuster.

Before the adjuster visits your property (before your flood claim payment can be issued), you’ll need to take important steps to prepare for the insurance claim.

TAKE THESE IMPORTANT STEPS:

1. Separate damaged property from undamaged property so it’s quicker to assess what you need coverage to repair.

2. Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Be careful!

3. Make a list of damaged and lost items including the date of purchases, values and receipts for each item, if possible.

4. Place flooded items outside the home. Officials may require disposal of damaged items, but wait for instruction to throw anything in your insurance claim away.

DURING THE VISIT, THE INSURANCE ADJUSTER WILL:

• Examine your damaged goods and property.

• Help determine your final estimate for flood damages.

• Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate you for flood damage.

NEXT STEPS:

• Complete, sign and return the Proof of Loss form to your insurance company within 60 days of the flood.

• Once insurance received the form, you and your insurance company agree on the amount of damages, then they will issue payment.