Recent Posts

California Drought and the Storms we Need

2/16/2018 (Permalink)

Storm Damage California Drought and the Storms we Need White- None Yellow- Abnormally Dry Tan- Moderate Drought Orange-Severe Drought Red- Extreme Drought Dark Red- Exceptional Drought

California Drought

Contrary to popular, misguided belief, California is still sitting in a major drought. Although much of our lakes and rivers have filled themselves over the past few years of storms, we are not in the clear just yet.

According to, about 90 percent of California is in a drought as of February 15th of this year. The areas that suffer from a greater drought are the southern Californian areas; particularly the more heavily populated areas that are closer to the ocean.

What most people don't realize is that we generally do not pull water from lakes, rivers, or the ocean. Pulling water from the ocean is a particularly expensive and difficult process to treat the water to a degree for consumption or use. Most of the water we consume or use for agriculture is pulled from a ground water source; thus, leaving the general population to think we are out of a drought because they see lakes and rivers with water in them.


To get closer to escaping our drought, Californians need to cut down on water consumption and be more liberal with their water use. In addition to what people can do to help the drought, we need storms. California is over-due for many, many, rainy storms. These storms would help fill our lakes, rivers, and reservoirs, and eventually help restore our ground water source.

Fair Oaks Library Flooding

2/1/2018 (Permalink)

Water Damage Fair Oaks Library Flooding Fair Oaks Library Flood

The ever-popular Fair Oaks Library, located in Fair Oaks had a main toilet pipe line burst open and put up a mess of a flood. More than half of the entire flooring of the library was flooded and affected. Much of the walls had to be removed due to the moisture from the flood running up the walls. If the walls went unattended, the moisture from the water would grow inside the walls and drywall and produce organic growth, creating even more problems.

We received the call from the Sacramento County and responded instantly. The water source had been contained and stopped. We sealed off any areas that did not need attention and set out countless air movers, to dry the affected area as fast as possible. In this case, because of the size of the affected area, the library had to be shut down until we were done. Time was a very sensitive focus. We strapped our technicians up and got them removing of all affected drywall. With great haste, we were able to remove a heavy amount of drywall in just a couple of days. Once we cleaned it all up, we set out our equipment for drying and were able to restore the carpet, rather than remove it. Here at SERVPRO of E. El Dorado County/W. Lake Tahoe, we aim to restore rather than remove or demolish if we ever can. We understand the costliness of replacing things rather than restoring. It is our goal to provide service that best fits your situation with empathy and understanding. We do not aim to add additional work or cost to a project. And in this case, we were able to remove the affected drywall, dry the floors and have the library ready to be put back together within a few days.

The manager of the library and Sacramento County representative were so impressed with our work and time span. They were beyond pleased with us and we were very happy to help them.  

Storm Water Causing Flooding in Crawl Spaces

1/15/2018 (Permalink)

Storm Damage Storm Water Causing Flooding in Crawl Spaces Standing water in a flooded crawl space

As we are in full swing for winter, storm season is upon us. The rains come and they go, but almost always leave behind unwanted damage. The crawl space area underneath your house is a perfect spot for rain water to accumulate and cause some serious damage. Whether water has accumulated underneath a house from storm water or a broken water pipe, the possible damage it can cause is even greater if left unknown. Water can break down the foundation under a house over time, which would, in turn, destroy the support of the house. This kind of damage can be as serious as a house collapsing in on itself, or at least certainly parts of it.

If standing water underneath a house is found and treated, you will save yourself a ton of money, time and resources. It is recommended that you check your crawl spaces underneath your house regularly. If you see standing water in there, call us out and we can remove the water and set out protective materials and antimicrobials.

Give us a call to extract standing water under your house and stay dry this storm season!

Ever Wonder What Happens During a Insurance Claim?

12/21/2017 (Permalink)

It’s important to know what to do after you experience flood damage so that you can get your life back to normal, come back to your property, and receive speedy payment from your flood insurance claim. Here are some important steps to consider to make sure the process is as quick and painless as possible.

After you’ve experienced flood damage, a flood claim has to be filed. You should expect to hear from an insurance adjuster.

Before the adjuster visits your property (before your flood claim payment can be issued), you’ll need to take important steps to prepare for the insurance claim.


1. Separate damaged property from undamaged property so it’s quicker to assess what you need coverage to repair.

2. Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Be careful!

3. Make a list of damaged and lost items including the date of purchases, values and receipts for each item, if possible.

4. Place flooded items outside the home. Officials may require disposal of damaged items, but wait for instruction to throw anything in your insurance claim away.


• Examine your damaged goods and property.

• Help determine your final estimate for flood damages.

• Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate you for flood damage.


• Complete, sign and return the Proof of Loss form to your insurance company within 60 days of the flood.

• Once insurance received the form, you and your insurance company agree on the amount of damages, then they will issue payment.

Storm Damage Can Occur At Any Time. Be Prepared.

12/7/2017 (Permalink)

Storm damage can occur at any time and can cause an immense amount of harm to your home. Heavy rains can cause flooding, and powerful winds can cause roof damage plus downed trees on your property. Some post-storm damage can create safety and health hazards as well, so having a strategy to deal with damage will help you to be ready immediately after the storm.

Take Safety Precautions

Heavy winds and rain can create physical hazards such as collapsed roof materials, window damage, collapsed walls or standing water in the basement or home interior. In addition, moisture can soak into furniture, carpeting, and building materials making the perfect environment for mold growth that can cause health issues. Shut off the main gas line if you smell gas. Beware of broken glass, exposed nails, and other sharp objects on the property. Contact a reputable property restoration company to help secure your property and make it safe for your family’s use. If necessary, arrange for an alternative place for you and your family to live while your property is being restored to safe living conditions.

Photograph the Damage

If it is safe to move around your property, photograph the damage so that you have a record for your insurance company. This action will ensure that you are fully compensated.

Contact Your Insurance Company

Contact your insurance agent to notify them about the damage to your home immediately. The company will send out an adjustor to determine the extent of the damage so that payment for repairs can be made.

Look Into Federal Disaster Assistance

The federal government may have declared the area affected by the storm as a disaster area that is eligible for low-cost loans to help restore your property to back to pre-storm condition or better. You will be required to file documents to receive these loans.

When a storm-related disaster strikes, it may seem overwhelming, but these steps can help you to begin the process of restoring your home, and your life, back to normal.

At SERVPRO of E. El Dorado Co./W. Lake Tahoe, we provide 24-hour emergency disaster service. We specialize in the stabilization and restoration of homes and businesses that have suffered a small or large loss from water, flood, wind, storm, fire damage, and smoke disaster.

It's The Water You Don't See

12/4/2017 (Permalink)

Water Damage It's The Water You Don't See Areas that can be affected by a small water leak.

Water damage can be very detrimental, especially if you don't see it. A lot of times, you cannot see the water, and it unknowingly can spread and cause even more damage. If you see any possible sight of water or moisture where it shouldn't be, give us a call immediately to come out and assess the situation. When we come out, we moisture map the area to detect temperature and humidity for drying analysis. After we analyze the moisture, we locate the source/type of the water, adjusting decisions accordingly. From there, we stop the source of the water/ moisture. Now would be the time to strike. Our trained professional production staff will extract the affected area, depending on what it is; I.e. flooring, walls, doorways, windows, or many other possibly affected areas. With the assistance of our high-quality air movers, air scrubbers, dehumidifiers etc., we then clean the area and air of any residual moisture. SERVPRO of E. El Dorado County/W. Lake Tahoe particularly provides the option for the whole reconstruction of a home or building. We bring in our reconstruction crew and bring it back, so it looks "Like it never even happened."

Don't let unseen water damage your home or building. Give us a call if you see any unnatural water, leakage, or moisture coming through an area that should not be moist. 530-494-9194    

What is Mold?

12/4/2017 (Permalink)

Mold Remediation What is Mold? Microscopic mold spore.

Mold and organic growth represent a wide variety of the sort. Fungi, mold and organic growth are in our environment naturally. There are over 100,00 kinds of fungi on earth which range from extremely helpful to damaging. Some useful fungi produce yeast, used in preparing breads, baked goods and other food products including alcoholic beverages. Fungi can even be lifesaving; penicillin is a product of mold (Penicillin chrysogenum).

Intrusion of water into a home or building can create mold/ organic growth. Water intrusions can come from many different sources including storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. If the intrusions are not handled right away, increased risk of harmful mold growth can present itself. Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish.

That reason, alone, is a huge reason mold, fungi, or organic growth needs to be remediated immediately before disastrous damage occurs. Let SERVPRO of E. El Dorado County/ W. Lake Tahoe help you out if you have organic growth in your residential or commercial building.

Water Damage is Coming

12/1/2017 (Permalink)

Water Damage Water Damage is Coming Yikes! Water damage can be devastating.

As we are in full swing of the colder, wetter, rainier seasons, storms are due and they are coming. Water can do all kinds of damage from minor to severe, structural to environmental. If you experience water damage, do NOT think that putting a few household fans at it will dry it. You need professionals who can assess the damage and make the proper calls to treat the damage using professional equipment to get the job done. Here at SERVPRO of E. El Dorado County/ W. Lake Tahoe, we have absorbent amount of equipment for any type of job. For any water damage situation, we have proper equipment to use that are all distinctly SERVPRO green... can't miss them!!

Trust our professional staff to come out, make the right decisions, and leave you and your home or building "Like it never even happened." Give us a call at 530-494-9194.

Commercial Air Duct Cleaning

11/28/2017 (Permalink)

Commercial Commercial Air Duct Cleaning You don't want to leave your air ducts like this.

Having your air ducts cleaned in your commercial building is an important aspect of owning a building. Whether the building is being used for storage or to run a business, getting your air ducts cleaned out regularly is helpful for efficient productivity in the air quality. 

Your heating and cooling system are the lungs of your building. The system takes air in and breathes air out. Your air quality rests on your HVAC (heating, ventilation, and air conditioning) system so having a quality HVAC system and air ducts regularly cleaned is crucial. SERVPRO of East El Dorado County/West Lake Tahoe suggests that if you own a commercial building, to have the air ducts cleaned about every 5 years for optimal air quality. Give us a call to come out and clean your commercial air ducts.

Educating Our Children About Fire Safety

11/23/2017 (Permalink)

Did you know that children under the age of five are twice as likely as the rest of us to die in a fire?  What can we do about that?  Educating your children and preparing for whatever happens goes a long way.

Make it a priority to set aside a night to talk to the members of your household about fire safety.  Many children are curious about fire and don’t realize the risk it poses.  Consider bringing up the following talking points in a calm but firm tone of voice:

  • Explain to the young ones in your family that matches and lighters are tools for adults only, and to alert an adult if these tools are lying around the house.
  • Teach your children what your fire alarm sounds like, and walk them through the escape plan several times per year.
  • Know two ways out of every room, in case one exit is blocked or dangerous to use.
  • Have a plan for young children who cannot get outside by themselves. You will need to wake babies and very young children to help them get out.  In your plan, talk about who will help each child get out safely.
  • Establish a safe meeting place outside your home, and teach children to take nothing with them and to never go back inside. Help them practice going outside.

And here are some tips for the adults in the house:

  • Always store lighters and matches out of sight and reach of young children.
  • Do not use lighters, candles or matches as a source of amusement. Children often imitate the actions of their parents.
  • Remember, no lighter is child-proof! Some are merely child-resistant.
  • Keep children 3 feet away from anything that can get hot to avoid burns.

For more statistics and information on teaching fire safety go to