Fair Oaks Library Flooding
The ever-popular Fair Oaks Library, located in Fair Oaks had a main toilet pipe line burst open and put up a mess of a flood. More than half of the entire flooring of the library was flooded and affected. Much of the walls had to be removed due to the moisture from the flood running up the walls. If the walls went unattended, the moisture from the water would grow inside the walls and drywall and produce organic growth, creating even more problems.
We received the call from the Sacramento County and responded instantly. The water source had been contained and stopped. We sealed off any areas that did not need attention and set out countless air movers, to dry the affected area as fast as possible. In this case, because of the size of the affected area, the library had to be shut down until we were done. Time was a very sensitive focus. We strapped our technicians up and got them removing of all affected drywall. With great haste, we were able to remove a heavy amount of drywall in just a couple of days. Once we cleaned it all up, we set out our equipment for drying and were able to restore the carpet, rather than remove it. Here at SERVPRO of E. El Dorado County/W. Lake Tahoe, we aim to restore rather than remove or demolish if we ever can. We understand the costliness of replacing things rather than restoring. It is our goal to provide service that best fits your situation with empathy and understanding. We do not aim to add additional work or cost to a project. And in this case, we were able to remove the affected drywall, dry the floors and have the library ready to be put back together within a few days.
The manager of the library and Sacramento County representative were so impressed with our work and time span. They were beyond pleased with us and we were very happy to help them.